Phone user guide copyright © 2014 HKT Page 21 of 23
6.3.9. Receiving calls using Simultaneous Ring (Sim Ring)
a) Make sure the simultaneous ring feature is turned on (enabled) at your web
portal.
b) When your desk phone receives an incoming call, your mobile will ring
simultaneously.
c) An announcement will ask you to press any key to pick up the call. This
indicates that the call is actually ringing your desk phone.
d) Press any key from 0 to 9 on your mobile to pick up the call.
6.3.10. Call Pull
When user is in conversation with customers on the desk phone, he/she can
select Call Pull option on the Mobile Ext menu to continue the conversation
using a mobile phone.
After a short silence, the mobile phone will be connected to the call, and the
desk phone
will be disconnected.
6.3.11. Special remarks
When Mobile Extension is used overseas:
1) The Mobile Extension function may not be available while you are travelling
overseas, depending on roaming networks.
2) Outgoing calls will be charged according to overseas roaming rates.
3) Charges for calling back to Hong Kong will be equivalent to the overseas
roaming charge when calling from your overseas location to the Hong Kong
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