hellospoke.com          888 / 955 / 5155 Yealink W52
Basic call handling
Answering a call
While telephone is ringing, press the Off-Hook key or the  
Accept soft key to answer the call.
–OR–
While telephone is ringing, press the Speakerphone key to  
answer the call using the speaker.
Placing an outside call
Press the Off-Hook key and begin dialing number (dialing a 9 is not required).
–OR–
Begin dialing number – number will appear on screen. Press the Off-Hook key and the call will be placed.
Placing an extension (internal) call
Press the Off-Hook key and begin dialing extension number.
–OR–
Begin dialing number – number will appear on screen. Press the Off-Hook key and the call will be placed.
Placing a call on hold
1.  While a call is active, press the Options soft key and use the  
navigation keys to highlight Hold, then press OK.
2. To resume the call, press the Resume soft key.
Muting a call
1. While a call is active, press the Mute key.
2.  An icon will appear on the screen indicating that the microphone has been muted.
3.  To unmute, press the Mute key a second time and the icon will disappear.
Yealink
OK
1 2 ABC DEF
JKLGHI MNO
TUV
+
PQRS WXYZ
3
4 5 6
7
R
8 9
*
0 #
OK
1 2 ABC DEF
JKLGHI MNO
TUV
+
PQRS WXYZ
3
4 5 6
7
R
8 9
*
0 #
Yealink
OK
1 2 ABC DEF
JKLGHI MNO
TUV
+
PQRS WXYZ
3
4 5 6
7
R
8 9
*
0 #
Yealink
OK
1 2 ABC DEF
JKLGHI MNO
TUV
+
PQRS WXYZ
3
4 5 6
7
R
8 9
*
0 #
OK
1 2 ABC DEF
JKLGHI MNO
TUV
+
PQRS WXYZ
3
4 5 6
7
R
8 9
*
0 #
ACCEPT
OPTIONS RESUME