hellospoke.com          888 / 955 / 5155 Yealink W52
Basic features
Call forwarding
1. Dial *72.
2.  Input the number you want your phone to forward to. Call forwarding is now on.
3.  To temporarily turn call forwarding off, dial #74. To reactivate call forwarding with the same number,  
dial #74 again.
4. *73 will deactivate call forwarding and clear the forwarding number from the system.
DND (do not disturb)
1.  While the phone is at rest, press the OK button (in the center of the navigation keys). Navigate to the Call 
Features icon (right column, middle row) and press OK. Navigate down to Do Not Disturb and press OK.  
On the following menu, press OK for “Wireless.”  On the status screen, use the left/right navigate keys to set 
to “Enable” and press OK.
2.  A DND (red circle with a “-”) indicator will appear at the top of the screen. 
NOTE: Phone will not ring in DND status. All calls will be directed to voicemail.
3. To disable DND, follow the same procedure in #1 and select “Disable”.
Call history
1. Press the History soft key.
2. Use navigation keys to choose desired list and press OK.
3. Use navigation keys (up and down) to move through chosen list.
4. To place a call to the highlighted number, press the Off-Hook key.
5.  For call information (time, date, and length of call), press the View soft key once the desired call is  
highlighted and navigate through the information.
6.  To clear the call history, navigate to the desired list and press the OK key, while in a particular list.  
Press the Options soft key, navigate down to Delete All and press OK.