Problem and alarm code Possible cause and solution
The programme does not start. • Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the end of
the countdown.
• The appliance recharges the resin inside the water softener.
The duration of the procedure is approximately 5 minutes.
The appliance does not fill with
water.
• The lights related to the
programme buttons flash 1
time intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain
the water.
• The lights related to the
programme buttons flash 2
times intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
• The lights related to the
programme buttons flash 3
times intermittently.
• An acoustic signal sounds
intermittently.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the user
manual.
Malfunction of the water level
detection sensor.
• The lights related to the
programme buttons flash 4
times intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash pump
or the drain pump.
• The lights related to the
programme buttons flash 5
times intermittently.
• An acoustic signal sounds
intermittently.
• Switch the appliance off and on.
The temperature of the water
inside the appliance is too high
or malfunction of the tempera-
ture sensor occurred.
• The lights related to the
programme buttons flash 6
times intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the temperature of the inlet water does not ex-
ceed 60°C.
• Switch the appliance off and on.
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