CLOSED CAPTION
PROBLEM
My TV/VCR is showing captions
that aremisspelled.
My TV/VCR will not show the
text in its entirety or there is a
delay of what is being said.
My captions are scrambled with
white boxes on the TV screen.
My program guide listed a TV
show as being closed captioned
but none of the captions were
displayed.
Although the tape box says it has
closed captions, my pre-recorded
video tape does not show any
captions.
POSSIBLE REMEDY
You are watching a live broadcast and spelling errors made by the closed
captioning production company may pass through uncorrected. A
pre-recorded program will not show any misspelled words because of the
normal time available for editing the captions.
Captions that are delayed a few seconds behind the actual dialogue are
common for live broadcasts. Most captioning production companies can
display a dialogue to a maximum of 220 words per minute. If a dialogue
exceeds that rate, selective editing is used to insure that the captions remain
up-to-date with the current TV screen dialogue.
Interference caused by building, power lines, thunderstorms, etc. may
cause scrambled or incomplete captions to appear.
Broadcasters may at times use a time compression process to speed up the
actual program so that additional advertising time can be given. Since the
decoder cannot read the compressed information, captions will be lost.
The video tape was either an illegal copy or the tape duplicating company
accidentally left out the captioning signals during the copying process.
My TV screen shows a black box You are in the TEXT mode. Select CAPTION mode or CAPTION [OFF].
on certain channels.
MAINTENANCE
CABINE T CLEANING SER VICING
• Wipe the front panel and other exterior surfaces of
the TV/VCR with a soft cloth immersed in lukewarm
water and wrung dry.
• Never use a solvent or alcohol. Do not spray
insecticide liquid near the TV/VCR. Such chemicals
may cause damage and discoloration to the exposed
surfaces.
HEAD CLEANING
• Picture playback may become blurred or interrupted
while the TV program reception is clear. This does
not mean that the recorded program has been erased.
Dirt accumulated on the video heads after long
periods of tape playback, or the usage of rental or
worn tapes can cause this problem. In this case, video
head cleaning requires highly technical attention,
therefore consult the nearest Sears Authorized
Service Center. Clean heads only when problems
occur.
• Should your TV/VCR become inoperative, do not try
to correct the problem by yourself. There are no user-
serviceable parts inside. Turn off, unplug the power
cord, and take the unit to the nearest Sears Authorized
Service Center for servicing.
- 29 -
EN
6DII
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