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11.0 WARRANTY
WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
This warranty is provided in addition to your rights under the Australian
Consumer Law. Directed Electronics Australia Pty Ltd (Directed
Electronics) warrants that this product is free from defects in material and
workmanship for a period of 12 months from the date of purchase or for
the period stated on the packaging. This warranty is only valid where
you have used the product in accordance with any recommendations or
instructions provided by Directed Electronics.
This warranty excludes defects resulting from alterations of the product,
accident, misuse, abuse or neglect. In order to claim the warranty, you
must return the product to the retailer from which it was purchased or if
that retailer is part of a National network, a store within that chain, along
with satisfactory proof of purchase. The retailer will then return the goods
to Directed Electronics.
Directed Electronics will repair, replace or refurbish the product at its
discretion. The retailer will contact you when the product is ready for
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