56 TROUBLESHOOTING AND FAQS
Troubleshooting and FAQs
Consult the following table for resolutions to common problems. If your
particular problem cannot be resolved using the information in the table,
take your phone to an authorized dealer or service center for assistance.
Problem Possible causes Possible solution
Poor reception The network signal is too
weak at your current
location, for example, in
a basement or near a tall
building.
Move to a location where
the network signal can be
properly received.
The network is busy or
overloaded.
Wait a few minutes and try
your call again.
Echo or noise
on the line
Poor connection. End the call and dial again.
Certain phone
features not
working
Aio may not support some
of the features on your
phone.
Contact Aio at 1-855-246-
2461 to determine support
for the features.
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