TROUBLESHOOTING
Problem Suggested Solution
Failing to establish a
connection between the
Mobile Hotspot and a Wi-
Fi enabled device
• EnsurethattheWi-Fifunctionisenabled.
Press the WPS key to enable the Wi-Fi
function.
• Refreshthenetworklistandselectthe
correct SSID.
• ChecktheIPaddress,andensurethatyour
client can automatically obtain an IP address.
The client connected to
the device cannot access
the Internet
• EnsurethatyourSIMcardisavailable.
• Changethelocationandfindaplacewitha
stronger signal.
• CheckthesettingoftheWANconnection
mode.
• ContactConsumerCellularat(800)686-
4460.
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