NSA221 User’s Guide
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CHAPTER 17
Troubleshooting
17.1 Troubleshooting Overview
This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.
• Power, Hardware, Connections, and LEDs
• NAS Starter Utility
• NSA Login and Access
• I Cannot Access The NSA
• Users Cannot Access the NSA
• External USB Drives
• Firmware
• File Transfer
• Networking
• Some Features’ Screens Do Not Display
• Media Server Functions
• Download Service and Broadcatching Functions
• Web Publishing
• Auto Upload
• Package Management
• Backups
17.2 Power, Hardware, Connections, and LEDs
The NSA PWR LED does not turn on (no LEDs are on).
• Make sure the NSA is turned on.
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