Chapter 25 Troubleshooting
P-79X Series User’s Guide
234
5 If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Advanced Suggestions
• Try to access the P-79X using another service, such as Telnet. If you can access the P-79X, check
the remote management settings and firewall rules to find out why the P-79X does not respond
to HTTP.
• If your computer is connected to the WAN port, use a computer that is connected to a
ETHERNET port.
I can see the Login screen, but I cannot log in to the P-79X.
1 Make sure you have entered the password correctly. The default admin password is 1234, and the
default user password is user. The field is case-sensitive, so make sure [Caps Lock] is not on.
2 You cannot log in to the web configurator while someone is using Telnet to access the P-79X. Log
out of the P-79X in the other session, or ask the person who is logged in to log out.
3 Turn the P-79X off and on.
4 If this does not work, you have to reset the device to its factory defaults. See Section 1.5 on page
18.
I cannot Telnet to the P-79X.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web
configurator. Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to upload
new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in the web
configurator. Ignore the suggestions about your browser.
25.3 Internet Access
I cannot access the Internet.
To Next Page
Loading...
