Chapter 58 Troubleshooting
XGS2210 Series User’s Guide
499
I can see the Login screen, but I cannot log in to the Switch.
1 Make sure you have entered the user name and password correctly. The default user name is admin,
and the default password is 1234. These fields are case-sensitive, so make sure [Caps Lock] is not on.
2 You may have exceeded the maximum number of concurrent Telnet sessions. Close other Telnet
session(s) or try connecting again later.
Check that you have enabled logins for HTTP or Telnet. If you have configured a secured client IP
address, your computer’s IP address must match it. Refer to the chapter on access control for details.
3 Disconnect and re-connect the cord to the Switch.
4 If this does not work, you have to reset the device to its factory defaults. See Section 4.6 on page 43.
Pop-up Windows, JavaScripts and Java Permissions
In order to use the web configurator you need to allow:
• Web browser pop-up windows from your device.
• JavaScripts (enabled by default).
• Java permissions (enabled by default).
There is unauthorized access to my Switch via telnet, HTTP and SSH.
To avoid unauthorized access, configure the secured client setting in the Management > Access
Control > Remote Management screen for telnet, HTTP and SSH (see Section 45.6 on page 445).
Computers not belonging to the secured client set cannot get permission to access the Switch.
58.3 Switch Configuration
I lost my configuration settings after I restart the Switch.
Make sure you save your configuration into the Switch’s nonvolatile
memory each time you make changes. Click Save at the top right
corner of the web configurator to save the configuration
permanently. See also Section 44.8 on page 431 for more information about how to save your
configuration.
To Next Page
Loading...
