General Information 1-3
1.1.1 Customer and Technical Support
Abaxis Technical Support personnel can answer your questions regarding the VetScan HM5 Hematol-
ogy Analyzer, or the combined VetScan HM5/VS2 system.
1.1.1.1 For USA:
Telephone: 1-800-822-2947, 24 hours a day, seven days a week
Email: vetsupport@abaxis.com
Web: www.abaxis.com
Fax: 1-877-900-9333
1.1.1.2 For Europe:
Telephone: +49 (6155) 780 210
Email: techsupport@abaxis.de
Or for the U.K.
Telephone: +44 (1904) 909 500
Email: info@abaxis.co.uk
1.1.1.3 For Other Areas:
Contact a local Abaxis distributor, or email vetsupport@abaxis.com
1.1.2 Safety Information
WARNING: THE PERIPHERAL CONNECTORS ON THE ABAXIS VETSCAN HM5
ARE SELV (SAFETY EXTRA LOW VOLTAGE) CONNECTORS. TO
AVOID THE RISK OF ELECTRICAL SHOCK, CONNECT THE INSTRU-
MENT ONLY TO EXTERNAL DEVICES THAT ARE SELV RATED.
Note: This equipment has been designed and tested to CISPR 11 Class A. In a
domestic environment it may cause radio interference, in which case,
you may need to take measures to mitigate the interference.
Note: For Canada: This product has been tested to the requirements of CAN/
CSA-C22.2 No. 61010-1, second edition, including Amendment 1, or a
later version of the same standard incorporating the same level of test-
ing requirements.
Note: Abaxis recommends wearing protective eyewear and a lab coat when
working directly with reagents (such as changing the reagent pack). In
addition, users with sensitive skin should wear latex or nitrile gloves.
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