Troubleshooting Checks
1. Check if the test strips were expired.
2. Check if the cap on the test strip container was
always closed tightly.
3. Check if the test strip was out of the container for a
long time.
4. Check if the test strips were stored in a cool, dry
place.
5. Check if the testing steps were followed.
6. Check if the code number on the meter display
matches the code number on the test strip
container.
7. If the problem does not resolve…
Action
Practise the health and safety policy of your laboratory
or institution. Also, to stop your meter becoming
contaminated, please follow the directions printed on
the next few pages.
1. Discard the test strips if they are past the expiry
date.
2. Replace the test strips if you think they were
uncapped for some time.
3. Repeat the test with a new test strip.
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