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Warranty
ACCU‑CHEK Compact Plus Meter 30‑day Money‑back Guarantee for Qualifying
Consumers
Roche offers qualifying consumers that purchase an ACCU-CHEK Compact Plus meter, a 30-day money back
guarantee. If you are not fully satised with your ACCU-CHEK Compact Plus meter, contact the ACCU-CHEK
Customer Care Service Center toll-free at 1-800-858-8072 to determine whether you qualify to receive a full
refund within 30 days of purchase. If you are covered under Medicare, Medicaid, other federal/state programs, or
private insurance you are NOT eligible for this money-back offer. Consumers affected by this exclusion may instead
request a different ACCU-CHEK meter/system. The refund will be limited to the amount paid by you net of any
rebates. You must have a copy of the dated itemized purchase receipt and the original packaging to obtain this
refund.
ACCU‑CHEK Compact Plus Meter Limited 3‑Year Warranty
Roche warrants to the original purchaser of the meter that your ACCU-CHEK Compact Plus meter will be free from
defects in materials and workmanship for three years from the date of purchase. If, during this three-year period,
the meter does not work properly because of a defect in materials or workmanship, Roche will replace it with a
new ACCU-CHEK Compact Plus meter or equivalent product free of charge. The warranty on the replacement meter
will expire on the date of the original warranty expiration or 90 days after the shipment of a replacement system,
whichever period is longer. The purchaser’s exclusive remedy with respect to the ACCU-CHEK Compact Plus meter
shall be replacement.
This warranty does not apply to the performance of an ACCU-CHEK Compact Plus meter that has been damaged by
accident or has been altered, misused, tampered with, or abused in any way. Roche will handle meters that show
damage or abuse according to its Non-Warranty Service Policy described on the following page.
THE ABOVE WARRANTY IS EXCLUSIVE OF ALL OTHER WARRANTIES, AND ROCHE MAKES NO OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ROCHE BE LIABLE TO THE PURCHASER OR ANY OTHER
PERSON FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN
ANY WAY CONNECTED WITH THE PURCHASE OR OPERATION OF THE METER OR ITS PARTS. NO WARRANTY OF
man_07699336001_01_EN.indb 114 28.09.2015 13:27:11
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