109
Meter Maintenance and Troubleshooting
9
The time and date setting may
be incorrect.
Make sure the time and date
are correct and adjust, if
necessary.
The test strip may be damaged.
Retest with a new test strip.
Your blood sample may contain
a high level of ascorbate.
Contact your healthcare
professional.
Fluid or foreign material may
be present in the test strip slot.
Remove and reinsert the test
strip or repeat the blood
glucose or control test with a
new test strip. If the problem
persists, contact the Accu‑Chek
Customer Care Service Center
at 1‑800‑858‑8072.
An electronic error has occurred.
Contact the Accu‑Chek Customer Care Service Center at
1‑800‑858‑8072.
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