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Troubleshooting for Windows Users
The Drive will not power on
A: Make sure the connections are secure.
My computer does not recognize the Drive.
A: Possible reasons:
• Make sure all of the connections are secure.
• If you have an add-on card, make sure it is working prop-
erly and update the software/firmware.
• Make sure you have the latest updates for your operating
system.
The CD partition mounts but Nomad Mobile Desktop will
not launch.
First, be sure that the Nomad Mobile Desktop was activated.
See "Setting Up & Using HybridDrive on Windows" for
instructions.
If Nomad is supposed to launch, but doesn't, click the Safely
Remove Hardware icon in the Taskbar (the icon with the
green arrow). Select the Drive from the list (it will be listed
as "USB Mass Storage Device", and have two drive letters).
You will then see a message telling you it is safe to remove
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