Advocate Redi-Code+ BMB-EA001 - Addressing Test Start and Result Issues

Message What it means What to do
Meter does not display a
message aer inserng a test
strip.
Possible dead battery
Battery incorrectly installed or
missing.
Test strip inserted upside down or
incompletely.
Defective meter.
Replace the battery.
Check that the battery is correctly
installed.
Insert the test strip correctly with
the conatct bars end.
Please call your Customer Support
for help.
Test does not start after
applying the sample.
Insufcient blood sample.
Defective test strip.
Sample applied after
automatically shutoff (2 minutes
after last user action).
Defective meter.
Repeat the test using a new test
strip with larger volume of blood
sample.
Repeat the test with a new test
strip.
Repeat the test with a new test
strip. Apply sample only when
blood drop symbol appears on the
display.
Please call your Customer Support
for help.
Control soluon test result is
out of range.
Error in performing the test.
Do not shake the control solution
vial very well.
Expired or contaminated control
solution.
Control solution that is too warm
or too cold.
Test strip deterioration.
Defective meter.
Read the instruction thouroughly
and repeat the test again.
Shake the control solution
vigorously and repeat the test
again.
Check the expiration date or the
discarded date of the control
solution.
Control solution, meter, and
test strips should come to room
temperature (66-77ºF) before
testing.
Repeat the test with a new test
strip.
Please call your Customer Service
for help.
41
Messages and
Troubleshooting