Troubleshooting
Cary 50 Spectrophotometer Hardware Manual 29
1 Click the Windows Start button and choose Log Off.
2 Log on as an administrator or ask your Windows XP
administrator to log on for you.
3 Uninstall the Cary WinUV software (see Page 28).
4 Uninstall the Cary 50 driver (see Page 19).
5 Ensure the computer is turned off and the power cable has been
removed. Remove the Cary 50 PCI card from the computer.
6 Restart the computer.
7 Reinstall the Cary WinUV software and Cary 50 PCI according to
the Cary 50 Installation Instructions (publication number
8510185100).
FCary service failed to start
Problem
After installing the Cary WinUV software, this message is displayed:
‘The FCary service failed to start due to the following error:
The system cannot find the file specified.’
Solution
This indicates the Cary 50 device driver was not copied to the correct
directory. It is possible you may not have access rights to the
installation drive.
To rectify this:
1 Log on as an administrator or ask your Windows XP
administrator to log on for you.
2 Uninstall the Cary WinUV software (see Page 28).
3 Uninstall the Cary 50 driver (see Page 19).
4 Ensure the computer is turned off and the power cable has been
removed. Remove the Cary 50 PCI card from the computer.
5 Restart the computer.
6 Reinstall the Cary WinUV software and Cary 50 PCI card
according to the Cary 50 Installation Instructions (publication
number 8510185100).
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