Alarm.Com ADC-SEM300 User Manual

SEM-Honeywell/ADEMCO Vista Dual-Path (SEM300) - Installation
Guide
925-00002-001 Rev A
Alarm.com Dual-Path System Enhancement Module (SEM) is the most cost-effective and comprehensive solution to
migrate compatible Honeywell/ADEMCO VISTA-10P, VISTA-15P, and VISTA-20P panels to Alarm.com’s award-winning
interactive services. The Dual-Path SEM supports the 4G LTE cellular network and optional Broadband Ethernet. This
ensures the longest life cycle with the most secure and reliable service.
Equipment
System Enhancement Module
Installation guide
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Panels/SEM_Honeywell_ADEMCO_Vista/SEM-Ho…
Updated: Thu, 27 May 2021 18:46:08 GMT
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Alarm.Com ADC-SEM300 Specifications

General

Brand	Alarm.Com
Model	ADC-SEM300
Category	Network Hardware
Language	English

Summary

Equipment Overview

System Enhancement Module (SEM)

Description of the SEM unit, its purpose, and compatibility with compatible panels.

Pre-Installation Requirements

Panel Compatibility and Revision

Details on compatible Honeywell/ADEMCO Vista panels and required software revisions.

Recommended Tools and Supplies

List of necessary tools and supplies for installation, which are not included.

System Preparation

Verify Panel Compatibility

Procedure to check panel compatibility via PROM chip version number.

Keypad Address Configuration

Setting the SEM keypad address and resolving potential address conflicts.

Disarm and Power Down Panel

Steps to safely disarm the panel and completely power down the system.

Alarm.com Account Setup

Create New Customer Account

Process for creating an Alarm.com customer account using the module's IMEI.

SEM Installation Procedure

Remove Third-Party Communication

Instructions to remove incompatible communication devices before SEM installation.

Mounting the SEM

Step-by-step guide for securely mounting the SEM enclosure to the wall.

Wiring the SEM to the Panel

Detailed wiring instructions for connecting the SEM to the Vista panel terminals.

Initialization and Testing

Zone Scan Process

Procedure for the SEM to scan zones and initialize panel settings.

Confirm Communication Status

Verifying SEM communication with Alarm.com and the monitoring station.

Configuration Settings and Features

Installation Settings for SEM

Key panel settings for SEM operation, including IP/GSM and silent alarms.

Bypass Open Sensors Feature

How to enable and utilize the bypass open sensors feature through Alarm.com.

LED Indicators and Troubleshooting

Trouble LED Flash Patterns

Interpretation of Trouble LED flash patterns for identifying error conditions.

Path, Signal, and Panel LEDs

Explanation of Path, Signal, Panel, and Power LED functions and status indicators.

Communication Troubleshooting

Steps to diagnose and resolve issues with SEM communication to Alarm.com.

System Management and Data Sync

Customer Equipment List Issues

Troubleshooting steps for an empty or incorrect customer equipment list.

User Code Synchronization

Process for syncing customer user codes to the Alarm.com platform.

Uploader/Downloader Disabled

Troubleshooting steps when the uploader/downloader feature is disabled.

Technical Specifications and Compliance

Vista Panel Revision Requirements

Minimum revision numbers required for Vista panels to support the SEM.

Product Specifications Overview

Key technical specifications of the SEM, including power, network, and dimensions.

Regulatory and ETL Compliance

FCC, IC, and ETL compliance information and specific installation requirements.

Additional Resources

Training and Support Materials

Information on accessing training courses and further technical documentation.