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Alcatel-Lucent 4059EE User Manual

Alcatel-Lucent 4059EE
171 pages
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4059EE
Alcatel-Lucent 4059 Extended Edition
Attendant Console
User guide
8AL90608USAA ed02

Table of Contents

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Alcatel-Lucent 4059EE Specifications

General IconGeneral
BrandAlcatel-Lucent
Model4059EE
CategoryMusic Mixer
LanguageEnglish

Summary

Application Interface Overview

Call Handling Windows

Call Status Display

Visualizes the status of a call using combined images and icons.

Call Information Display

Provides detailed call information in rows, including caller ID and call state.

Call Handling Image Representation

Device State Indicators

Symbols on top of call state shapes indicate the device's current operational status.

Call State Shapes

Different shapes represent the call state, such as Normal, Redirected, or Hold.

Status Bar Indicators

Operator Status Modes

Allows changing operator status: signed off, active, or absent mode.

PCX Connection Status

Indicates the connection state to the Alcatel-Lucent OmniPCX Enterprise.

Keyboard Layouts and Functions

Standard Keyboard Functions

Explains Clear Input, Switch Over, and S-Keys/F-Keys usage.

Alcatel-Lucent USB Keyboard Features

Details S-Keys, Clear Input, and Status LEDs on the USB keyboard.

Call Handling Operations

Answer Call Function

Answers the first call in the queue or an incoming call.

Release Call Function

Releases the active call.

Alternate Call Function

Switches between active calls or brokers calls.

Transfer Call Function

Transfers an active call to another party.

Make Call Function

Initiates a call by dialing a number.

S-Keys for Special Functions

Activating S-Key Functions

Activates functions mapped to S-Keys, shown in the S-Key tool bar.

F-Keys for System Functions

Activating F-Key Functions

Activates functions programmed by the system, shown in the F-Key tool bar.

Audio Controls

Busy Lamp Field (BLF)

BLF Configuration Menu Options

Guide Mode Tree View Menu

Auto Answer Feature Configuration

Enables or disables the automatic answer functionality.

Auto Transfer Feature Configuration

Enables or disables the automatic call transfer functionality.

Auto Record Feature Configuration

Enables or disables automatic voice message recording.

Language Settings in Guide Mode

Allows selection of the preferred language for the application.

Program Melody Settings

Adjusts the melody and volume for the ringing tone.

Guide Window Features

Auto Answer Configuration

Auto Transfer Configuration

Auto Record Configuration

Program Melody Settings

Ringing Type Configuration

Language Settings Configuration

Service Mode Tree View

Monitoring Option Configuration

Allows creating filters for monitoring user activity or specific calls.

Tax Threshold Settings

Determines or changes the cost threshold for monitoring.

Duration Threshold Settings

Determines or changes the duration threshold for monitoring.

Monitoring User List Management

Displays or modifies the list of users for screening.

Group Status Configuration

Changes the status of a group (e.g., Night, Day, Forward).

Entities Status Viewing

Allows viewing the current list of entities and their statuses.

DECT Installation and Management

Installs, uninstalls, modifies, and deregisters DECT devices.

DECT Registration Process

Handles the registration of DECT sets (Permanent, Internal, External).

DECT Deregistration Process

Removes DECT sets from the system.

DECT User Modification

Modifies settings for existing DECT users.

Expired DECT Visitors Management

Manages DECT sets of expired visitors.

Counter Functionality

Financial Report Generation

Monitoring Options Setup

Cost Threshold Configuration

Duration Threshold Configuration

Monitoring User List

Traffic State Configuration

Traffic Threshold Configuration

Group Status Configuration

Entities Status Viewing

System Settings Management

Subscriber Management

Subscriber Services Window

DECT Installation

DECT Registration

DECT Deregistration

DECT User Modification

Expired DECT Visitors

Bundle Reservation

Bundle Auto Reservation

Direct Outward Dialing

Out of Service Trunk Status

Application Settings

Application Settings Dialog

Alcatel-Lucent OXE Settings Dialog

Keyboard Shortcuts

Keyboard Shortcuts Window

Loading Keyboard Schemas

Saving Keyboard Schemas

Restore Keyboard Shortcuts

Automatic Startup Configuration

Enable Busy Lamp Field (BLF)

Integration Window Settings

My Teamwork Settings Window

OmniPCX Enterprise Settings

OmniPCX Enterprise Settings Dialog

Presence Handler Settings

Presence Handler Settings Dialog

Extensions Window

Answering Incoming Calls

Transferring Calls

Call-by-Name Functionality

Single-Line and Analog Call Handling

Multi-Line Call Handling

LDAP Directory Search

Personal Directory Management

Phone Lists and Call Logging

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