Alcatel-Lucent 4059EE - User Manual

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4059EE – R1.7

Alcatel-Lucent 4059 Extended Edition

Attendant Console

User manual

8AL90608USAGed01

Revision 2017-02

Main Page

Table of Contents3
Introduction8
Start the Operator9
- Operator Startup10
- Exit10
Overview11
Status Bar12
Control Bar14
Search14
- Search Bar15
  - Search15
  - More Search Fields16
- Result List16
- Detailed View17
  - Edit Fields18
Personal Directory19
- Add Entry19
- Manage Entries19
- Import and Export20
Call Handling20
- Internal or External21
- Device State21
- Call Status21
- Presence22
Operation22
- Call Queues22
- VIP Calls23
- Answering an Incoming Call23
  - Call Alert Window23
- Release / End Call24
- Transfer a Call24
- Blind Transfer25
  - Setting for Blind Transfer25
- Transfer a Parked Call26
- Closed Phone27
- Break in27
- Placing a Call to a Busy Internal User27
- Single-Line or Analog27
- Multi-Line28
- Wrong Number/Out of Service28
- Opentouch Routing28
- Directory Lookup29
- Programmable Keys29
- Phone Lists30
Messaging30
- Message Template31
Busy Lamp Field32
- Add a BLF Item32
- BLF Item Menu33
- Opentouch BLF33
- Export/Import33
- BLF Configuration Menu34
Settings34
- User Settings35
  - General35
- Call Handling35
- System Settings38
- Import Settings46
Language47
Extensions47
Log Level47
Help Menu47
- License Information48
- Log File Location48
- About48
Calender Lookup49
Appendix A - Keyboard Layout50
Introduction50
Standard Keyboard50
- Clear Input50
- Swith over50
- S-Keys/F-Keys50
- Redial51
- Call Control51
- Call Handling51
Alcatel-Lucent USB Keyboard52
- S-Keys52
- Clear Input52
- Status Led's52
- Audio Keys53
- Switch over Key53
- F-Keys53
- Phone List Key53
- Call Handling53
General Keys54
Call Handling54
Call List Keys55
Keys55
Keys56
Audio Keys56
Appendix B: Guide & Service Mode58
Guide and Service Window58
Guide Mode Tree View Menu58
Guide60
Auto Answer61
Auto Transfer61
Auto Record61
Program Melody62
Ringing Type63
Language63
Service Mode Tree View Window63
Subscriber Query64
Service66
Counter67
Financial Report67
Monitoring Options68
Tax Threshold69
Duration Threshold69
Monitoring User List70
Traffic State70
Traffic Threshold70
Group Status71
Entities Status71
System71
Subscriber73
Subscriber Services Window74
Whom75
Pari75
DECT Installation75
Registration75
Deregistration75
DECT User Modification75
Expired DECT Visitors75
Bundle Reservation75
Bundle Auto Reservation76
Direct Outward Dialing77
Out of Service Trunk(S)77

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