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13  Counter 
The counter is used to track calls on a per-user or per-node basis. Because the counter is 
typically used for billing purposes, it is recommended that the system administrator password 
protect the data in the counter. 
To search for a user, provide the following 
information: 
 
6.  Search type - Select the type of 
search you will be using from the 
drop down list. Available search 
types are: 
a.  Name 
b.  Initials 
c.  Name – Firstname 
d.  Number 
7.  Query – Enter the search parameters in the query field. 
8.  Search – Click on search button   
9.  Result list – All users who meet the search criteria are listed in the result list. 
10. Select – Click select to open the marked appropriate user from the result list. This 
launches a dialog box containing information about the user's call history. When you 
have finish extracting information, you can: 
a.  Click   - Resets all the counters 
b.  Click   - Return to the user query panel for a new user search. 
11. Close 
14  Financial report 
 
The Financial Reports window allows users to 
search and sort financial data in many different 
ways to generate reports. This information is 
often priority, so it is recommended that the 
administrator limit access to this window. 
1.  Beginning date – Enter the preferred 
start date of the financial report. 
2.  End date – Enter the preferred end date 
of the financial report. 
3.  Print – Click on   to print the 
report.