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Alcatel-Lucent 4059 IP User Manual

Alcatel-Lucent 4059 IP
69 pages
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Alcatel-Lucent OmniPCX Enterprise
Communication Server
Alcatel-Lucent 4059 IP Attendant Console
User Manual
Release 11.2 - October 2016
3EU19877ENAD Ed.01

Table of Contents

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Alcatel-Lucent 4059 IP Specifications

General IconGeneral
BrandAlcatel-Lucent
Model4059 IP
CategoryMusic Mixer
LanguageEnglish

Summary

Introduction to the 4059 Attendant Console

System Architecture

Details the system requirements and operating systems for the 4059 IP application.

The 4059 IP Keyboard

Describes the specific keyboard layout and its keys for call handling.

Attendant Set Characteristics

Covers set types and audio device options for IP or mixed IP configurations.

The Call Window Interface

Explains the main graphical interface, including display fields and status bars.

IP Attendant Activation and Deactivation

Activation Requirements

Conditions required for activating IP attendant features.

Managing 4059 IP Attendant

Procedures for modifying, deleting, and associating sets with the 4059 IP Attendant.

Managing Associated Sets

Covers viewing, modifying, and deleting associated Alcatel-Lucent 8/9 series sets.

Attendant Console Operation

Starting and Implementing the Console

Covers opening a session and bringing the console into operation.

Making Calls

Details various methods for dialing numbers and initiating calls.

Call Handling Procedures

Covers managing calls, including internal, external, busy, and held calls.

Advanced Call Management

Covers features like redialing, consultation, transfers, and conferencing.

Additional Features

S Keys Functionality

Details additional call handling functions available via S keys.

Programmable Keys

Explains how to configure and use programmable keys for various functions.

Key Functionality Examples

Illustrates the use of programmable keys for Call Presentation and Supervision.

Management from the Attendant Console

Console Security and Customization

Covers secret code access, connection history, and user interface personalization.

Directory and User Management

Programming directories, managing users, and setting appointments.

System Configuration and Monitoring

Covers trunk group reservation, status changes, overflow, and metering.

Metering and Charging Configuration

Configuring charge counters, generating reports, and monitoring call costs.

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