- Introduction to the 4059 Attendant console - Function Keys).
3. To end the call, press the key.
3.4.1 Reserving (locking) an Internal User Set (Attendant Control)
When an internal user number is dialed, the user set, if free, is reserved by the attendant. The
user can no longer dial a number or access another service.
This attendant control is indicated on the user set:
- By the symbol on the resource keys (multiline set)
- By the deletion of any entry on the screen
The user set does not ring until the attendant presses the key.
This special console feature allows the called user to be reached at all times. If the user picks
up the receiver, they hear the hold music (or the corresponding tone), indicating that the set is
reserved and that all outgoing calls are denied.
3.4.2 The Called Set is Free
The call handling field displays:
- The key rings the set.
- The key releases the call.
- The Call Back function key sends a call back request to the called set (see Sending a Call
Back Request ).
- The Text Mail function key is used to send a text message to the called set (see Text
Messaging ).
3.4.3 The Called Set is Busy
3.4.3.1 The Set Is Multiline
If the user set is a multiline set, it is not locked and can make calls. However, a set resource is
used for the incoming call from the attendant set.
The call handling field displays:
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