3.4.4 Special Cases: Sets Forwarding or Cannot Be Reached
The call handling field gives the status of the called set.
If this set cannot be reached, is out of service, or is not authorized, press the key to
release the call.
3.4.4.1 The User Is Absent (Apology Message)
When a user can leave an absent (apology) message because he or she cannot answer, the
attendant can read the message when the user is selected.
To call the set despite the user request, press the key.
3.4.4.2 The Set Is Forwarding to Another Set
3.4.4.2.1 The Set Is in Immediate Forwarding Mode
The call handling field shows the forwarding destination and the entity to which it belongs, then
the set called (set initiating the forward) and its number. It also gives the status of the set to
which the called set is forwarded:
The attendant can use:
- The key to ring the set (forwarding destination).
- The key to release the call.
- The Override function key, to override the forward and call the initial set
- The Call Back function key to activate a call back request
- The Text Mail function key to leave a text message
3.4.4.2.2 The Set Is Forwarding on No Answer
The call handling field shows the set called (set initiating the forward), then the forwarding
destination and its number. It also gives the status of the set to which the called set is
forwarded:
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