Alcatel-Lucent 4059EE - Table of Contents

Alcatel-Lucent 4059 Extended Edition
Attendant Console User Guide
8AL90608USAA ed02 2
Table of Contents
4059EE Operator application ................................................................................................................... 5
Introduction
.............................................................................................................................................. 6
Start the operator
...................................................................................................................................... 7
Operator startup
........................................................................................................................................ 8
Overview
.................................................................................................................................................. 9
Call handling windows
........................................................................................................................... 13
Call handling image
................................................................................................................................ 15
Call alert window
................................................................................................................................... 17
Status bar
................................................................................................................................................ 18
Keyboard layout
..................................................................................................................................... 23
Standard keyboard
.................................................................................................................................. 24
General keys
........................................................................................................................................... 28
Call handling
.......................................................................................................................................... 29
Call list keys
........................................................................................................................................... 31
F-Keys
.................................................................................................................................................... 33
Audio keys
.............................................................................................................................................. 34
Other keys
............................................................................................................................................... 34
Busy Lamp Field
.................................................................................................................................... 35
BLF configuration popup menu
............................................................................................................. 37
Add item dialog
...................................................................................................................................... 39
Add new tab dialog
................................................................................................................................. 41
Rename tab dialog
.................................................................................................................................. 42
Import items dialog
................................................................................................................................. 43
Export items dialog
................................................................................................................................. 45
BLF item popup menu
............................................................................................................................ 46
Rename item dialog ................................................................................................................................ 47
Confirm BLF item removal dialog
......................................................................................................... 48
Text messages window
........................................................................................................................... 49
Guide window
........................................................................................................................................ 51
Guide mode tree view menu
................................................................................................................... 53
Guide
...................................................................................................................................................... 55
Auto answer
............................................................................................................................................ 57
Auto transfer
........................................................................................................................................... 58
Auto record
............................................................................................................................................. 59
Program melody
..................................................................................................................................... 60
Ringing type
........................................................................................................................................... 62
Language
................................................................................................................................................ 64
Service window
...................................................................................................................................... 66
Service mode tree view window
............................................................................................................. 68
Service
.................................................................................................................................................... 72
Counter
................................................................................................................................................... 74
Financial report
....................................................................................................................................... 76
Monitoring options
................................................................................................................................. 77
Cost threshold
......................................................................................................................................... 79
Duration threshold
.................................................................................................................................. 80
Monitoring user list
................................................................................................................................ 81
Traffic state
............................................................................................................................................. 82
Traffic threshold
..................................................................................................................................... 83
Group status
............................................................................................................................................ 84
Entities status
.......................................................................................................................................... 86
System
.................................................................................................................................................... 88
Subscriber
............................................................................................................................................... 89
Subscriber services window
................................................................................................................... 91