Alcatel-Lucent 4059EE - Answering Incoming Calls

Alcatel-Lucent 4059 Extended Edition
Attendant Console User Guide
8AL90608USAA ed02 157
Answering an incoming call
When a call is received in the Alcatel-Lucent 4059EE it is displayed in the call
handling fields as well as in the call queues pane.
The attendant can answer either by pressing the Answer key or by pressing Enter on
the keyboard. The call is then routed to the attendant's headset or handset.
On a regular keyboard the NUM Enter button is for answering a incoming call:
On Alcatel-Lucent USB keyboard there are different keys for external and internal
calls.
This is for external calls
This is for internal calls.
When the call is answered it's time to
transfer the call to the right person.
It is also possible to answer a call in the queue by double-click the call in the list.