Alcatel-Lucent 4059 Extended Edition
Attendant Console User Guide
8AL90608USAA ed02
158
Transfer a call
To transfer a call, the attendant presses the Transfer/Hold key on the
keyboard.
Note: This key is also used to place a call on hold.
To transfer a call using the Alcatel-Lucent USB keyboard:
1. With a caller on the line, press the key once. This places the caller on hold.
2. Call the party to whom the call will be transferred.
3. Press the Transfer/Hold key again. This puts the two callers in conversation and
returns the attendant set to an idle state.
To transfer a call using a regular keyboard:
1. With the caller on the line, call the party to whom the call will be transferred.
2. Press NUM Enter to put the two callers in conversation, this returns the attendant
set in an idle state.
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