1 GETTING TO KNOW YOUR TELEPHONE 5
8028S PREMIUM DESKPHONE 5
8018 DESKPHONE 6
PERMANENT FEATURES KEYS 8
HOMEPAGE SCREEN 9
NAVIGATION 9
CALL ICONS 10
KEYBOARD 10
DESCRIPTION OF THE CONNECTORS 12
INSTALL A COMFORT WIRED HANDSET 12
2 CONTACTS MANAGEMENT 13
LOCAL DIRECTORY 13
CONTACT CARD 14
3 USING YOUR TELEPHONE 15
INFORMATION ABOUT THE PHONE 15
MANAGE THE CALL LOG 15
CALLING BY NUMBER 16
CALLING BY NAME 17
CALL FROM CALL LOG 17
MAKE A CALL USING YOUR LIST OF CONTACTS 17
RECEIVING A CALL 18
SWITCHING BETWEEN AUDIO MODES 18
ACTIVATING THE LOUDSPEAKER DURING A CONVERSATION (HANDSET LIFTED) LOUDSPEAKER. 19
REDIALING 19
SENDING DTMF SIGNALS 19
MUTE, SO THAT YOUR CONTACT CANNOT HEAR YOU 19
4 DURING A CONVERSATION 20
MAKING A SECOND CALL DURING A CONVERSATION 20
ANSWERING A SECOND CALL DURING A CONVERSATION 20
TO CANCEL YOUR SECOND CALL AND RECOVER THE FIRST 20
PLACING A CALL ON HOLD (HOLD) 21
SWITCHING BETWEEN CALLS (BROKER CALL) 21
TRANSFERRING A CALL 21
THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CONTACTS (CONFERENCE) 22
HIDE YOUR PHONE NUMBER 22
5 KEEP IN TOUCH 23
DO NOT DISTURB 23
FORWARDING TO A NUMBER OR VOICEMAIL 23
LISTEN TO YOUR VOICEMAIL 24
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