8028s Premium DeskPhone / 8018 DeskPhone
Quick guide
Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: http://enterprise.alcatel-lucent.com?product=All&page=Directory.
8AL90341ENAAed01 - ALE International copyright © 2017
Local directory
• Use the right navigation key to open your local directory( ).
• Press ok key to open menu.
• Call your contact / Create a new contact / Delete the selected
contact / Delete all contacts in the local directory / Modify a contact.
Calling by number
You can unhook the handset or the headset to make a call with the
handset or the headset otherwise you make a call in hands-free mode.
Dial the number directly and press: / OR .
Calling by name
• Enter the first letters of the surname and/or firstname (or full name),
or the initials of the surname and/or firstname.
• Press the search key or the OK key to start the search by
name.
• Start the call.
Call from call log
• Use the right navigation key to open the call log ( ).
• Using the up and down navigator (if necessary), find the contact to
call.
• Press the callback key of the call log (grey for answered calls, red
for unanswered calls).
Make a call using the local directory
• Use the right navigation key to open your local directory( ).
• Call the contact by pressing the call icon key.
Answer a call
• Lift the handset or use an answer keys / / / .
Reject or deflect an incoming call
• Reject call OR Reject the call. The incoming call is ended.
• Deflect Deflect the call to another contact:
• Deflect VM Deflect the call to your voicemail.
Redialing
• Redialing the last number dialed (redial).
Placing a call on hold
• Put on holdThe call is placed on hold ( ).
• Retrieve Recover the call on hold. You can resume the conversation
( ).
Sending DTMF signals
• Sending DTMF is subject to configuration. Contact your
administrator to check that the feature is enabled.
• Enter DTMF code.
Mute, so that your contact cannot hear you
• Disable microphone The mute key blinks.
Making a second call during a conversation
• Press the key associated with the icon: New call.
• Call your contact using the dial by name or the dial a number
feature.
• Press the call icon key The first call is on hold.
To cancel your second call and recover the first
• Hang up.
• Retrieve
You are on the line with your first contact.
Answering a second call during a conversation
• Press the 'take the call' key The first call is on hold.
• As long as the call is presented, you can also choose to deflect the
call.
Switching between calls (Broker call)
Use one of the following:
• Press the blinking line key
• Using the left-right navigation keys, select the blinking 'call on hold'
icon ( ).
Retrieve
Transferring a call
• During a conversation.
• Transfer to
• Call the recipient of the transfer using the dial a number or dial by
name feature.
The transfer is done as soon as the call is started.
Conference
• Call the first contact.
• Call the second contact.
• Conference You are in conference mode.
Forwarding to a number or voicemail
• Use the left-right navigator to select the forwarding menu ( ).
o Deactivate
When selecting this option, no forward is activated.
o Immediate
All your calls are immediately forwarded to another set or
voicemail.
o No Reply
All your calls are forwarded to another set or voicemail when you
cannot answer.
o Busy
All your calls are forwarded to another set or voicemail when you
are already on the line.
o Busy/No Reply
All your calls are forwarded to another set or voicemail when you
cannot answer or when you are already on the line.
• Use one of the following:
o Voicemail: Forward your calls to voicemail.
o User: Forward your calls to another set.
Select the forwarding destination by dialing directly the
number.
Consulting your voice mailbox
Press the messaging key.
Selecting language
• Using the left-right navigator keys, select the settings menu ( ).
• Phone Language.
• Select the language of your choice.
Adjusting the audio functions
• Using the left-right navigator keys, select the settings menu ( ).
• Phone Ringing
o Melody: Select the melody
o Level: Adjusting the ringer volume
o Ringing mode: Configure the ringtone
Configuring the welcome page
• Using the left-right navigator keys, select the settings menu ( ).
• Phone Homepage
o Default: Select the default page.
o Hide/display: Select displayed tabs.
o Order: Set the displayed order of the tabs.
Adjusting the brightness of the deskphone
• Using the left-right navigator keys, select the settings menu ( ).
• Phone Display
o Brightness: adjust the brightness when the phone is in use.
o Low brightness: adjust the dimmed brightness when the
phone is not in use.
o Screensaver: set the delay before the brightness is dimmed
when the phone is not in use (screensaver).
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