General note: If these errors occur only with a certain tape, or display once in a
while, it's probably not cause for concern. Errors 1-3 and 9 can indicate
conditions that may damage a tape; the other errors won't damage the tape or the
machine.
9.4C Steps To Take Before Calling For Help
If an error message is displayed or if an ADAT starts behaving strangely, then please
follow the suggested steps below:
1 Stop the tape playing (or recording). Does the error go away?
2 Rewind the tape a minute or two. Press play. Does the error recur?
3 Eject the tape. Place it back in the ADAT and press play. Does the error recur?
4 Turn down the volume of any mixer or amplifier you have connected to the
outputs of the ADAT. Turn the power of the ADAT off, wait a minute and then re-
power the ADAT. Repeat steps 1 to 3. Does the error come back?
5 If it does, then try a different tape. Repeat steps 1 to 3. Does the problem recur?
6 Try a different ADAT. (If you are using a single ADAT system, see if you can visit
your dealer.) It does not make sense to send your ADAT to service when there
may be only a problem with, for example, some tapes you are using. If the same
problems occur in another ADAT, then either the tape is faulty or it was formatted
on an out of alignment ADAT. Call Alesis Product Support. If the problem does
not occur, and the tape works fine, then we need to look at your ADAT. You need
to call Alesis Product Support.
Whatever happens, the answers to all these questions are useful information for our
Product Support representatives. The more we know, the faster we can discover the
cause of your problems. You will help us isolate whether the problem lies in the
ADAT, the tape or somewhere else.
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