Alesis ControlPad - Troubleshooting; MIDI: No Sound from Target Device

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TROUBLESHOOTING
Symptom Cause Solution
The display does not
light up.
No power. If you are using USB power, check that the power
switch on the back of the ControlPad is ON. If you
are using an AC adapter, check that the adapter is
plugged into a live power outlet and that the power
switch is ON.
ControlPad USB not
properly connected.
Check your computer’s USB connections to confirm
that the ControlPad is recognized and installed. Turn
you computer off and then on again if necessary.
(Choose “shut down” rather than “restart” to ensure
that the USB devices are properly reset.)
Problems caused by use
of a USB hub.
Try unplugging the ControlPad from any USB hubs
and connecting directly to the computer.
Software application
not set up to receive
MIDI data from
ControlPad controller.
Ensure that the ControlPad or “USB” MIDI device is
listed as an active MIDI source in your application.
Software application
not receiving MIDI
data.
Many software applications have MIDI IN and OUT
i
ndicators. Play some pads and look for the MIDI IN
light to indicate activity.
ControlPad’s MIDI
channel not the same as
application’s incoming
MIDI channel.
Be sure that the ControlPad is sending on the channel
that the target device expects.
MIDI:
No sound from target
device.
ControlPad’s 5-pin
MIDI OUT not
connected to sound
source’s MIDI IN.
Ensure that any 5-pin cables are connected to the
proper inputs and outputs.