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Alienware Aurora R5 User Manual

Alienware Aurora R5
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Aurora R5
Service Manual
Computer Model: Alienware Aurora R5
Regulatory Model: D23M
Regulatory Type: D23M001

Table of Contents

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Alienware Aurora R5 Specifications

General IconGeneral
Tcase71 °C
Bus typeDMI3
SteppingR0
Tjunction- °C
Processor cache8 MB
Processor cores4
Processor modeli7-6700
System bus rate8 GT/s
Processor familyIntel® Core™ i7
Processor seriesIntel Core i7-6700 Desktop series
Processor socketLGA 1151 (Socket H4)
Processor threads8
Processor codenameSkylake
Number of QPI links-
Processor frequency3.4 GHz
Processor cache typeSmart Cache
Configurable TDP-down- W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency4 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)65 W
Number of processors installed1
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor1.35 V
Memory clock speeds supported by processor1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)34.1 GB/s
Maximum internal memory supported by processor64 GB
CUDA cores1664
On-board graphics card ID1912
Discrete graphics card modelNVIDIA® GeForce® GTX 970
On-board graphics card modelIntel® HD Graphics 530
Discrete graphics card memory3 GB
Discrete graphics memory typeGDDR5
Graphics card Open GL supportYes
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1150 MHz
Number of displays supported (on-board graphics)3
Scalability1S
Processor codeSR2BT
Processor ARK ID88196
Processor package size37.5 x 37.5 mm
Supported instruction setsSSE4.1, AVX 2.0, SSE4.2
Thermal solution specificationPCG 2015C
Intel Stable Image Platform Program (SIPP) version1.00
Memory slots4x DIMM
Internal memory8 GB
Memory channelsDual-channel
Memory clock speed2133 MHz
Internal memory typeDDR4-SDRAM
HDD size3.5 \
HDD speed7200 RPM
HDD interfaceSATA III
Storage mediaHDD
Optical drive typeDVD Super Multi
Total storage capacity1000 GB
Wi-Fi standardsWi-Fi 5 (802.11ac)
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity7
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity0
PCI Express x16 slots2
Chassis typeMidi Tower
Product colorSilver
Placement supportedVertical
Product typePC
Motherboard chipsetIntel® Z170
Audio output channels7.1 channels
Power supply input voltage100 - 240 V
Power supply input frequency50 - 60 Hz
Operating altitude-15.2 - 3048 m
Non-operating altitude-15.2 - 10668 m
Storage temperature (T-T)-40 - 65 °C
Operating temperature (T-T)5 - 35 °C
Storage relative humidity (H-H)0 - 95 %
Operating relative humidity (H-H)10 - 90 %
Weight and Dimensions IconWeight and Dimensions
Depth360.5 mm
Width212 mm
Height472.5 mm
Weight14620 g

Summary

Notes Cautions and Warnings

Notes Cautions and Warnings

Explains the meaning of NOTE, CAUTION, and WARNING symbols.

Before Working Inside Your Computer

Before You Begin

Steps to take before starting any internal computer work, including shutdown and disconnection.

Safety Instructions

Guidelines to protect the computer from damage and ensure personal safety during maintenance.

Recommended Tools

Lists necessary tools for performing maintenance procedures.

Screw List

Details the types and quantities of screws used for component installation.

After Working Inside Your Computer

Technical Overview

Inside View of Your Computer

Illustrates the internal layout of the computer with labeled components.

System-Board Components

Detailed diagram and labels of components on the computer's system board.

Removing the Stability Foot

Procedure

Detailed steps for detaching the stability foot from the computer.

Replacing the Stability Foot

Procedure

Detailed steps for securing the stability foot back onto the computer.

Removing the Left-Side Cover

Procedure

Steps for releasing and removing the computer's left-side panel.

Replacing the Left-Side Cover

Procedure

Steps for aligning and securing the computer's left-side panel.

Removing the Right-Side Cover

Procedure

Steps for releasing and removing the computer's right-side panel.

Replacing the Right-Side Cover

Procedure

Steps for aligning and securing the computer's right-side panel.

Removing the Top-Cover Assembly

Prerequisites

Required steps before removing the top cover, such as removing side panels.

Procedure

Detailed steps for detaching the top cover assembly from the computer chassis.

Replacing the Top-Cover Assembly

Procedure

Detailed steps for aligning and securing the top cover assembly.

Post-requisites

Steps to complete after reattaching the top cover, like replacing side covers.

Removing the Bottom Cover

Prerequisites

Required steps before removing the bottom cover, such as removing the left-side cover.

Procedure

Detailed steps for detaching the bottom cover from the computer chassis.

Replacing the Bottom Cover

Procedure

Detailed steps for aligning and securing the bottom cover.

Post-requisites

Steps to complete after reattaching the bottom cover, like replacing the left-side cover.

Removing the 3.5-inch Hard Drive

Prerequisites

Required steps before removing the 3.5-inch hard drive, like removing the left-side cover.

Procedure

Detailed steps for disconnecting and removing the 3.5-inch hard drive assembly.

Replacing the 3.5-inch Hard Drive

Procedure

Detailed steps for installing the 3.5-inch hard drive assembly and connecting cables.

Post-requisites

Steps to complete after installing the 3.5-inch hard drive, like replacing the left-side cover.

Removing the 2.5-inch Hard Drives

Prerequisites

Required steps before removing the 2.5-inch hard drives, like removing the left-side cover.

Procedure

Detailed steps for disconnecting and removing the 2.5-inch hard drive assemblies.

Replacing the 2.5-inch Hard Drives

Procedure

Detailed steps for installing the 2.5-inch hard drive assemblies and connecting cables.

Post-requisites

Steps to complete after installing the 2.5-inch hard drives, like replacing the left-side cover.

Removing the Power-Supply Unit

Prerequisites

Required steps before removing the power supply, like removing the left-side cover.

Procedure

Detailed steps for disconnecting and removing the power supply unit.

Replacing the Power-Supply Unit

Procedure

Detailed steps for installing the power supply unit, connecting cables, and securing it.

Post-requisites

Steps to complete after installing the power supply, like replacing the left-side cover.

Removing the Processor Fan and Heat-Sink Assembly

Prerequisites

Required steps before removing the processor cooler, like removing side covers.

Procedure

Detailed steps for disconnecting and removing the processor fan and heat-sink assembly.

Replacing the Processor Fan and Heat-Sink Assembly

Procedure

Detailed steps for mounting the processor cooler, connecting cables, and securing it.

Post-requisites

Steps to complete after installing the processor cooler, like replacing the left-side cover.

Removing the Coin-Cell Battery

Prerequisites

Required steps before removing the coin-cell battery, like removing the left-side cover.

Procedure

Detailed steps for detaching and removing the coin-cell battery.

Replacing the Coin-Cell Battery

Procedure

Detailed steps for inserting and securing the new coin-cell battery.

Post-requisites

Steps to complete after installing the coin-cell battery, like replacing the left-side cover.

Removing the Memory Modules

Prerequisites

Required steps before removing memory modules, like removing the left-side cover.

Procedure

Steps for releasing and removing memory modules from their slots.

Replacing the Memory Modules

Procedure

Steps for aligning and inserting memory modules into their slots.

Post-requisites

Steps to complete after installing memory modules, like replacing the left-side cover.

Removing the Solid-State Drive

Prerequisites

Required steps before removing the SSD, like removing the left-side cover.

Procedure

Detailed steps for removing the M.2 solid-state drive from its slot.

Replacing the Solid-State Drive

Procedure

Detailed steps for inserting and securing the M.2 solid-state drive.

Post-requisites

Steps to complete after installing the SSD, like replacing the left-side cover.

Removing the Graphics Card

Prerequisites

Required steps before removing the graphics card, like removing the left-side cover.

Procedure

Detailed steps for disconnecting power and releasing the graphics card.

Replacing the Graphics Card

Procedure

Detailed steps for inserting and securing the graphics card and connecting power.

Post-requisites

Steps to complete after installing the graphics card, like replacing the left-side cover.

Removing the Processor

Prerequisites

Required steps before removing the processor, like removing side covers and cooler.

Procedure

Detailed steps for releasing and lifting the processor from its socket.

Replacing the Processor

Procedure

Detailed steps for aligning and seating the processor correctly in its socket.

Post-requisites

Steps to complete after installing the processor, like replacing the cooler and side cover.

Removing the Wireless card

Prerequisites

Required steps before removing the wireless card, like removing the left-side cover.

Procedure

Detailed steps for removing the wireless card and its bracket.

Replacing the Wireless card

Procedure

Detailed steps for inserting and securing the wireless card.

Post-requisites

Steps to complete after installing the wireless card, like replacing the left-side cover.

Removing the Antenna

Prerequisites

Required steps before removing antennas, like removing side covers.

Procedure

Detailed steps for disconnecting and removing antenna cables.

Replacing the Antenna

Procedure

Detailed steps for routing and connecting antenna cables and securing antennas.

Post-requisites

Steps to complete after replacing antennas, like replacing covers.

Removing the Front-Chassis Fan

Prerequisites

Required steps before removing the front fan, like removing side cover and graphics card.

Procedure

Detailed steps for disconnecting and removing the front-chassis fan.

Replacing the Front-Chassis Fan

Procedure

Detailed steps for mounting the front fan and connecting its cable.

Post-requisites

Steps to complete after installing the front fan, like replacing the graphics card and side cover.

Removing the Top-Chassis Fan

Prerequisites

Required steps before removing the top fan, like removing the left-side cover.

Procedure

Detailed steps for disconnecting and removing the top-chassis fan.

Replacing the Top-Chassis Fan

Procedure

Detailed steps for mounting the top fan and connecting its cable.

Post-requisites

Steps to complete after installing the top fan, like replacing the left-side cover.

Removing the Optical Drive

Prerequisites

Required steps before removing the optical drive, like removing the left-side cover.

Procedure

Detailed steps for disconnecting cables and releasing the optical drive.

Replacing the Optical Drive

Procedure

Detailed steps for installing the optical drive and connecting cables.

Post-requisites

Steps to complete after installing the optical drive, like replacing the left-side cover.

Removing the Front Bezel

Prerequisites

Required steps before removing the front bezel, like removing side covers.

Procedure

Detailed steps for releasing and removing the front bezel.

Replacing the Front Bezel

Procedure

Detailed steps for aligning and snapping the front bezel into place.

Post-requisites

Steps to complete after replacing the front bezel, like replacing covers.

Removing the Power-Button Board

Prerequisites

Required steps before removing the power-button board, like removing side covers.

Procedure

Detailed steps for disconnecting the cable and removing the power-button board.

Replacing the Power-Button Board

Procedure

Detailed steps for mounting and securing the power-button board.

Post-requisites

Steps to complete after replacing the power-button board, like replacing covers.

Removing the Rear Trim Cover

Prerequisites

Required steps before removing the rear trim cover, like removing side covers.

Procedure

Detailed steps for releasing and removing the rear trim cover.

Replacing the Rear Trim Cover

Procedure

Detailed steps for aligning and snapping the rear trim cover into place.

Post-requisites

Steps to complete after replacing the rear trim cover, like replacing side covers.

Removing the System Board

Prerequisites

Essential steps before removing the system board, including component removal.

Procedure

Detailed steps for disconnecting cables and removing the system board assembly.

Replacing the System Board

Procedure

Detailed steps for seating the system board, connecting cables, and securing it.

Post-requisites

Steps to complete after installing the system board, including component reinstallation.

Entering the Service Tag in the BIOS Setup Program

BIOS Setup Program

Overview

General introduction to the BIOS and its purpose in managing computer operations.

Entering BIOS Setup Program

Step-by-step guide on how to access the BIOS setup utility during system startup.

System Setup Options

Lists the various configuration options available within the BIOS setup.

Clearing CMOS Settings

Prerequisites

Required steps before clearing CMOS settings, like removing the left-side cover.

Procedure

Detailed steps for using jumpers to clear the CMOS settings.

Flashing the BIOS

Technology and Components

Audio

Information on audio hardware, driver download, identification, and settings.

Graphics

Information on graphics hardware, driver download, identification, and screen resolution.

Rotating the Display

USB

Downloading the USB 2.0 and USB 3.0 Driver

Instructions for downloading and installing drivers for USB 2.0 and 3.0 ports.

Identifying the USB Drivers

Steps to check if USB drivers are correctly installed using Device Manager.

Enabling or Disabling the USB in BIOS Setup Program

Guide to manage USB port functionality through BIOS settings.

Fixing a No-Boot Issue Caused by USB Emulation

Troubleshooting steps to resolve startup problems related to USB device boot order.

Wi-Fi

Turning on or off Wi-Fi

Steps to enable or disable the Wi-Fi connection through computer settings.

Downloading the Wi-Fi Driver

Instructions for downloading and installing the Wi-Fi driver from Dell's support site.

Identifying the Wireless Drivers

Steps to check the status of wireless drivers using Device Manager.

Configuring the Wi-Fi

Steps to connect the computer to a wireless network.

Bluetooth

Turning on or off Bluetooth

Steps to enable or disable the Bluetooth feature on the computer.

Pairing the Bluetooth-Enabled Devices

Instructions for connecting Bluetooth devices to the computer.

Removing the Bluetooth Device

Steps to disconnect a previously paired Bluetooth device from the computer.

Transferring Files Between Devices Using Bluetooth

Guide on sending and receiving files wirelessly between devices via Bluetooth.

Hard Drive

Identifying the Hard Drive

Steps to check installed hard drives using Device Manager.

Identifying the Hard Drive in BIOS Setup Program

Steps to view detected hard drives within the BIOS setup.

Chipset

Downloading the Chipset Driver

Instructions for downloading and installing the chipset driver.

Identifying the Chipset

Steps to check the installed chipset using Device Manager.

Memory

Checking the System Memory in Windows

Steps to view installed RAM capacity in the Windows operating system.

Checking the System Memory in BIOS Setup Program

Steps to view installed RAM capacity within the BIOS setup.

Testing Memory Using ePSA

Guide to run Dell's ePSA diagnostic tool to test system memory.

Processors

Identifying the Processors in Windows

Steps to check the installed processor model using Device Manager.

Checking the Processor Usage in the Task Manager

Guide to monitor CPU utilization and performance in Windows.

Operating System

Service Tag Location

Device Driver

Intel Chipset Software Installation Utility

Video Drivers

Intel Serial IO Driver

Intel Trusted Execution Engine Interface

Intel Wireless-AC 8260 Wi-Fi and Bluetooth Drivers

BIOS Overview

Boot Menu

Describes the computer's boot menu feature for device selection.

Boot Menu Enhancements

Lists improvements and options available within the boot menu.

Timing Key Sequences

Explains keyboard initialization timing for accessing BIOS and boot menus.

System Diagnostic Lights

Getting Help and Contacting Alienware

Self-help Resources

Lists online resources for product information and troubleshooting.

Contacting Alienware

Provides contact methods for sales, technical support, and customer service.

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