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Alienware AW2721D User Manual

Alienware AW2721D
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68 | Troubleshooting
Common problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions:
Common
symptoms
What you
experience
Possible solutions
No Video/
Power LED off
No picture Ensure that the video cable connecting the
monitor and the computer is properly
connected and secure.
Verify that the power outlet is functioning
properly using any other electrical
equipment.
Ensure that the power button is depressed
fully.
Ensure that the correct input source is
selected in the
Input Source menu.
No Video/
Power LED on
No picture or
no brightness
Increase brightness and contrast controls in
the
Brightness/Contrast menu.
Perform monitor self-test feature check.
Check for bent or broken pins in the video
cable connector.
Run the built-in diagnostics.
Ensure that the correct input source is
selected in the
Input Source menu.
Poor Focus Picture is
fuzzy, blurry,
or ghosting
•Eliminate video extension cables.
Reset the monitor to factory settings.
Change the video resolution to the correct
aspect ratio.
Shaky/Jittery
Video
Wavy picture
or fine
movement
Reset the monitor to factory settings.
Check environmental factors.
Relocate the monitor and test in another
room.

Table of Contents

Questions and Answers:

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Alienware AW2721D Specifications

General IconGeneral
Screen Size27 inches
Resolution2560 x 1440 (QHD)
Refresh Rate240Hz
Panel TypeIPS
Response Time1ms (GtG)
G-Sync CompatibleYes
Aspect Ratio16:9
Contrast Ratio1000:1
Color Gamut98% DCI-P3
DisplayHDRDisplayHDR 600
Adaptive SyncNVIDIA G-SYNC ULTIMATE
Stand AdjustmentsHeight, Tilt, Swivel, Pivot
VESA Mount100 x 100 mm
Brightness450 cd/m²
Connectivity2x HDMI 2.0, 1x DisplayPort 1.4, 4x USB 3.0

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