Alienware AW2721D User Manual

70 | Troubleshooting
Intermittent
Problems
Monitor
malfunctions
on & off
• Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to
determine if the intermittent problem
occurs in self-test mode.
Missing Color Picture missing
color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the
monitor to the computer is connected
properly and is secure.
• Check for bent or broken pins in the video
cable connector.
Wrong Color Picture color
not good
• Change the settings of the Preset Modes
in the Game menu OSD depending on the
application.
•Adjust R/G/B value under Custom Color
in the Game menu OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for a
long period of
time
Faint shadow
from the static
image
displayed
appears on the
screen
• Set the screen to turn off after a few
minutes of screen idle time. These can be
adjusted in Windows Power Options or
Mac Energy Saver setting.
• Alternatively, use a dynamically changing
screensaver.

Alienware AW2721D Specifications

General

Screen Size	27 inches
Resolution	2560 x 1440 (QHD)
Refresh Rate	240Hz
Panel Type	IPS
Response Time	1ms (GtG)
G-Sync Compatible	Yes
Aspect Ratio	16:9
Contrast Ratio	1000:1
Color Gamut	98% DCI-P3
DisplayHDR	DisplayHDR 600
Adaptive Sync	NVIDIA G-SYNC ULTIMATE
Stand Adjustments	Height, Tilt, Swivel, Pivot
VESA Mount	100 x 100 mm
Brightness	450 cd/m²
Connectivity	2x HDMI 2.0, 1x DisplayPort 1.4, 4x USB 3.0