CHAPTER 5: TROUBLESHOOTING
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Other software problems
Use a virus-scanning program to check the hard drive, or CDs
menu
Scan the computer for spyware:
If you are experiencing slow computer performance, you frequently receive pop-up
advertisements, or you are having problems connecting to the Internet, your computer might
be infected with spyware. Use an anti-virus program that includes anti-spyware protection
(your program may require an upgrade) to scan the computer and remove spyware.
Run the ePSA Diagnostics:
If all tests run successfully, the error condition is related to a software problem.
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