Chapter 5: Troubleshooting...................................................................................................................69
Handling swollen Lithium-ion batteries............................................................................................................................69
Locate the Service Tag or Express Service Code of your Dell computer ...................................................................69
System-diagnostic lights....................................................................................................................................................69
SupportAssist diagnostics.................................................................................................................................................. 70
Recovering the operating system.......................................................................................................................................71
WiFi power cycle................................................................................................................................................................ 71
Drain residual flea power (perform hard reset).................................................................................................................71
Chapter 6: Getting help and contacting Alienware..............................................................................73
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