Publication 1763-RM001C-EN-P - October 2009
Fault Messages and Error Codes 499
Contacting Rockwell
Automation for
Assistance
If you need to contact Rockwell Automation or local distributor for
assistance, it is helpful to obtain the following information ready:
• controller type, series letter, and revision letter of the base unit
• series letter, revision letter, and firmware (FRN) number of the
processor (on bottom side of processor unit)
• controller LED status
• controller error codes (found in S2:6 of status file) or LCD screen.
Rockwell Automation phone numbers are listed on the back cover of this
manual.
To contact us via the Internet, go to http://www.rockwellautomation.com
.
NOTE
You can also check the FRN by looking at word S:59
(Operating System FRN) in the Status File.
efesotomasyon.com - Allen Bradley,Rockwell,plc,servo,drive
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