Publication 2198-IN001C-EN-P - January 2014 PN-234570
Supersedes Publication 2198-IN001B-EN-P - August 2013 Copyright © 2014 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products.
At http://www.rockwellautomation.com/support
you can find technical and application notes, sample code, and links to software
service packs. You can also visit our Support Center at https://rockwellautomation.custhelp.com/
for software updates, support chats
and forums, technical information, FAQs, and to sign up for product notification updates.
In addition, we offer multiple support programs for installation, configuration, and troubleshooting. For more information, contact
your local distributor or Rockwell Automation representative, or visit http://www.rockwellautomation.com/services/online-phone
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual.
You can also contact a special Customer Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to help ensure that they are fully operational when shipped from the manufacturing
facility. However, if your product is not functioning and needs to be returned, follow these procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to improve this document,
complete this form, publication RA-DU002
, available at http://www.rockwellautomation.com/literature/.
United States or Canada 1.440.646.3434
Outside United States or
Canada
Use the Worldwide Locator
at
http://www.rockwellautomation.com/rockwellautomation/support/overview.page
, or contact your
local Rockwell Automation representative.
United States
Contact your distributor. You must provide a Customer Support case number (call the phone number
above to obtain one) to your distributor to complete the return process.
Outside United States Please contact your local Rockwell Automation representative for the return procedure.
Allen-Bradley, CompactLogix, ControlLogix, Kinetix, Rockwell Software, and Rockwell Automation are trademarks of
Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Rockwell Otomasyon Ticaret A.Ş., Kar Plaza İş Merkezi E Blok Kat:6 34752 İçerenköy, İstanbul, Tel: +90 (216) 5698400
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