TROUBLESHOOTING
Converge® ▪ Operator’s Manual ▪ MN-47239 ▪ Rev 3 ▪ 5/23
107
TROUBLESHOOTING
Error Codes
Code Description Parameters that trigger the error Possible Cause(s)
E-3
Motor error No chamber motor rotation detected for
greater than 30 seconds.
1. Power down the control using the ON/OFF
button.
2. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
3. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
E-10 Sensor short Control board detects that the chamber
sensor is shorted.
1. Power down the control using the ON/OFF
button.
2. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
3. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
E-10 Sensor short Control board detects that the probe in
the chamber is shorted.
1. Investigate the food probe for damage.
Replace if damaged.
2. Power down the control using the ON/OFF
button.
3. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
4. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
E-11 Sensor open Cavity air sensor reading > 650°F (343°C). 1. Power down the control using the ON/OFF
button.
2. Cycle power to the oven either by
unplugging the oven or setting the main
disconnect switch OFF and ON.
3. Continue operation of the oven. If the error
reoccurs, contact Technical Service.
E-30 Unit under
temperature
Cavity temperature remains 25°F (14°C)
below target for more than 90 minutes.
1. Was the oven preheated before loading the
food?
2. Was the oven loaded with frozen food?
3. Press the high limit reset buttons.
4. Power down the control using the ON/OFF
button. Turn the oven back ON and start a
cook.
E-31 Electronics over
temperature
Control board temperature exceeds
158°F (70°C).
1. Make sure the cooling fan(s) are operating.
2. Make sure the exhaust vents are clean and
free of debris.
3. Make sure the oven clearances are met.
4. Ambient temperature greater than 105°F
(41°C).
5. Check the door gasket for damage and
proper seal.
To Next Page
Loading...
