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AMSAFE V23 - 3. RETURNING AMSAFE SEATBELT AIRBAG COMPONENTS AND RMA PROCEDURES

AMSAFE V23
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AMSAFE SEATBELT AIRBAG SYSTEM
INSTALLATION, HANDLING & SHIPPING INSTRUCTIONS E510629
SHIPPING, TRANSPORTATION, HANDLING, STORAGE PROCEDURES
02-Aug-2013
Page 4004
F. Packaging
(1) Packaging of seats with AmSafe Seatbelt Airbag installed does not require any special
procedures. An airbag equipped seat can be packaged the same as a seat without the AmSafe
Seatbelt Airbag system.
(a) Any protective covering applied to the seat to prevent scratches or marring should be
extended to the airbag belt to provide protection to its cover during transport. This would
also protect against accidental buckling or switch closure due to proximity.
(b) If the Buckle Belt is adjustable, fold over the buckle belt on itself, cover and secure to prevent
any kind of shipping damage. This would also protect against accidental buckling or switch
closure due to proximity.
G. Exterior Labels and Markings
(1) No labels or markings are required beyond what is used for seats without the AmSafe Seatbelt
Airbag system.
3. RETURNING AMSAFE SEATBELT AIRBAG COMPONENTS AND RMA PROCEDURES
A. Reasons for the Job
(1) The purpose of properly returning AmSafe Seatbelt Airbag System components is to allow
the components to be tested and repaired as required, and to track failed components
through the Repair/Maintenance system.
B. Limitations of the Job
(1) AmSafe Seatbelt Airbag components must be routed to AmSafe to ensure they are tested
and repaired by qualified repair technicians and returned to service by a licensed
repairperson. Refer to 3E for customer service processing and phone numbers.
C. Scope of the Job
(1) The failed components must be forwarded to the appropriate repair station by the
appropriate personnel.
D. Equipment and Materials for the Job
(1) Paragraphs F and G contain details of shipping requirements for the Inflator as well as for all
other AmSafe Seatbelt Airbag components. Please refer to these appropriate sections for
information.
E. RMA Procedures
(1) For Return Material Authorization (RMA) number, contact a Customer Service Sales Analyst at
(602) 850-2850, or by email at customerservice@amsafe.com. Identify customer’s name,
location, contact person, and phone number. Request from the customer service
representative a Return Material Authorization number (RMA) for either an AmSafe Seatbelt
Airbag repair/replacement component, calibration check, or for re-calibration of the AmSafe
Seatbelt Airbag SDT.
(2) Mark and identify RMA number on the package label. Mailing address will be provided by
customer service at time of contact for either AmSafe Seatbelt Airbag component and/or SDT.