AMX DGX800-ENC User Manual

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HARDWARE REFERENCE MANUAL

ENOVA DGX 100 SERIES

DIGITAL MEDIA SWITCHERS

DGX800-ENC, DGX1600-ENC, DGX3200-ENC, DGX6400-ENC

Table of Contents

Default Chapter2
- Copyright Notice2
- Important Safety Instructions2
- Esd Warning4
- Table of Contents6
Product Overview and General Specifications11
- Applicability Notice11
- Product Notes13
- Common Applications15
- Front View16
- Rear View17
- Power Supply Units20
- Integrated Netlinx NX Master Functionality24
- Enova DGX 800 - General Specifications28
- Enova DGX 1600 - General Specifications29
- Enova DGX 3200 - General Specifications30
- Enova DGX 6400 - General Specifications31
- Enova DGX - Netlinx and Control Specifications32
- Configuration Information and Control Options33
- Enova DGX 100 Series and Enova DGX 8/16/32/64 Differences35
- System Diagnostic Options37
Installation and Setup38
- Site Recommendations38
- General Hazard Precautions38
- Unpacking39
- System Setup with Transmitters and Receivers39
- Rack Installation and System Setup40
  - Installation Procedure41
  - Installation Options44
- Attaching Video Input and Output Cables45
- Wiring Audio Inputs and Outputs47
- Applying Power and Startup47
- Redundant Power Supply (RPS)50
- System Setup for Using the Integrated Netlinx NX Master51
- Confirming Board Versions54
- System Configuration Interface Setup55
- Audio Control and Signal Processing Options56
- Establish Serial Communication with a PC Via the Program Port56
- Attaching an Axlink Device57
- Using the ID Pushbutton59
- Program Run Disable (PRD) Mode60
- Troubleshooting and Technical Support61
Enova DGX HDMI Boards62
- Enova DGX HDMI Boards - Specifications63
- Enova DGX 4K HDMI Boards - Specifications65
- Attaching Cables70
- HDCP Support on Enova DGX Switchers70
- Instagate Pro® Technology72
- Troubleshooting Video72
- Troubleshooting Audio73
Enova DGX DVI Boards74
- Enova DGX DVI Boards - Specifications75
- Attaching Cables79
- Troubleshooting Video80
- Troubleshooting Audio80
Enova DGX Dxlink™ Twisted Pair Boards82
- Enova DGX Dxlink™ Twisted Pair Boards - Specifications83
- System Setup with Dxlink Transmitters and Receivers87
- Power Budget Planning for Enova DGX 3200 with Dxlink Boards90
- Attaching Cables91
- Configuring Dxlink Endpoints for Communication with a Master93
- Auto-Setup93
- Serial Data Transfer and IR Flow Control95
- Dxlink Twisted Pair / Dxlink Twisted Pair 4K Compatibility95
- Troubleshooting Audio95
Enova DGX Dxlink™ Twisted Pair 4K Boards96
- Enova DGX Dxlink™ Twisted Pair 4K Boards - Specifications97
- System Setup with Dxlink Twisted Pair 4K Transmitters and Receivers101
- Power Budget Planning for Enova DGX 3200 with Dxlink Boards103
- Attaching Cables104
- Configuring Dxlink Endpoints for Communication with a Master106
- Auto-Setup107
- Dxlink Twisted Pair / Dxlink Twisted Pair 4K Compatibility108
Enova DGX Dxlink™ Fiber Boards109
- Hdcp Compliance110
- Dxlink™ Fiber Hardware Compatibility111
- Enova DGX Dxlink™ Fiber Boards - Specifications112
- System Setup with Dxlink Fiber, Duplex and Simplex Units116
- Attaching Cables118
- Fiber Optic Transceiver Leds in Duplex and Simplex Hardware120
- Duplex Hardware Directional Mode Configuration121
- Configuring Dxlink Endpoints for Communication with a Master122
- Auto-Setup123
- Serial Data Transfer and IR Flow Control124
- Replacing an SFP+ Fiber Optic Transceiver125
- Dxlink Fiber Troubleshooting127
Enova DGX Dante™ Audio Switching Boards128
- Enova DGX Dante Audio Switching Boards - Specifications130
- Dante Audio Switching Board Numbering Overlays134
- Enova DGX Dante ASB to Dante Subscription Mapping134
- Attaching Cables136
- Routing Audio Signals137
- Testing/Checking Audio Signal Routing138
- Digital Signal Processing (DSP)138
- Downmix Audio Input139
- Dante Audio Switching Board Troubleshooting140
Enova DGX Audio Switching Boards142
- Enova DGX Audio Switching Boards - Specifications144
- Audio Switching Board Numbering Overlays147
- Attaching Wires/Cables148
- Routing Audio Signals150
- Testing/Checking Audio Signal Routing150
- Digital Signal Processing (DSP)151
- Downmix Audio Input152
- Audio Switching Board Troubleshooting153
Enova DGX Audio Insert/Extract Boards154
- Enova DGX Audio Insert/Extract Boards - Specifications155
- Setting Audio Connectors to Insert or Extract157
- Removing an AIE Board157
- Setting the DIP Switches158
- Reinstalling an AIE Board159
- Enova DGX 6400 Only - AIE Board Numbering Overlays159
- Attaching Wires160
- Testing/Checking the Insert/Extract Functionality161
- AIE Board Troubleshooting162
Switching, Configuration, and Status163
- System Configuration Interface Overview163
- Switching Page164
- Switch Mode166
- Configuration Page167
- Status Page177
Netlinx® Studio179
- Installing Netlinx Studio and Connecting to a Master179
- Confirming Board Versions180
- Enabling Control Characters in a Terminal or Telnet Session180
Integrated Master - Netlinx® Programming181
- Enclosure Port Mapping182
- Netlinx Channels and Levels186
- Netlinx Levels187
- Digital Media Switchers: Send_Commands188
- Standard Input/Output Boards: Send_Commands192
- Dxlink Input and Output Boards: Send_Commands200
- Audio Switching Boards: Send_Commands202
Firmware Upgrade & Info for Network Admin210
- Preparation Checklist for Firmware Upgrade210
- Sending Firmware (*.KIT) Files to the Enova DGX211
- Changing the Proxy Setting213
- Checking Cache Settings in a Web Browser215
Control Panel Operation216
- Control Panel Overview216
- Executing Switches219
- Changing the Virtual Matrix220
- Disconnecting Switches221
- Verifying Signal Status222
- Defining and Executing Global Presets222
- Locking and Unlocking224
- Adjusting Audio (Systems with Audio Switching Boards Only)225
- Muting and Unmuting Outputs226
- Setup Options228
- Setting the Password231
- System Error Codes and Troubleshooting233
Appendix A - Adding or Replacing Boards234
- Applicability234
- Procedure Overview235
- Safety Recommendations for Laser Products235
- Adding or Replacing a Board236
- Board Troubleshooting239
Appendix B - Replacing Battery on CPU240
- Applicability240
- Removing and Installing240
Appendix C - DGX_SHELL Commands243
- Overview DGX_SHELL Commands243
- Basic DGX_SHELL Commands247
Appendix D - Telnet Communication with Enova DGX 100 Series CPU255
- Overview255
- Enabling the Telnet Session255
- Using the Telnet Connection256
- Telnet Default Communication256
- Disabling the Telnet Session257
- Confirming Telnet Session Is Enabled/Disabled257
Appendix E - Upgrading/Downgrading the System258
- Applicability258
- Downgrade Sequence Overview266
- Troubleshooting269
Appendix F - DGX Configuration Software270
- Overview270
- Software Installation on PC and Enova DGX Connection270
- Scaler Mode View272
- Scaler Override View273
- EDID Programmer View278
- Device between HDMI Output Board and Monitor281
- HDCP Settings View282
- Terminal View283
Appendix G - External Serial Controllers285
- Overview External Serial Control285
- External Serial Control Via USB Control Port285
- External Serial Control Via DB-9 Control Port288
- Terminal Emulation Via Netlinx Studio289
Appendix H - Supported Output Resolutions290
- ICSP Settable Output Resolutions290
- Digital Video Output Resolution Support291

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AMX DGX800-ENC Specifications

General

Input Ports	8
Output Ports	8
Power Supply	100-240VAC, 50/60Hz
Video Inputs	8
Video Outputs	8
Audio Inputs	8
Audio Outputs	8
Resolution Support	Up to 4K@60Hz
HDCP Support	HDCP 2.2
Control Protocols	RS-232
Control Interface	Ethernet, RS-232

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