23
Luna/Alba | EN
Problem Cause Solution
The grinder
is not grind-
ing finely
enough.
The grinding discs are worn
out or need to be read-
justed.
» Contact your supplier (see “Mainte-
nance and service” section).
The grinder
does not
grind con-
tinuously or
the grinder
suspends
grinding.
The trigger switch is faulty. » Contact your supplier (see “Mainte-
nance and service” section).
The grind-
er’s dosing
accuracy is
decreasing.
The spout is clogged.
Too much ground coffee has
built up firmly inside the
grinder.
» Clean the spout system with the
grinder switched off (see “Cleaning
the spout system” section). Set the
grinding degree to the maximum
(coarsest) setting and start the grind-
ing process. The grinder will free
itself. Then set the desired grinding
degree during operation.
The grinder spout is dam-
aged. / The flapper is
faulty.
» Contact your supplier (see “Mainte-
nance and service” section).
The bean
hopper
cannot be
inserted.
There are beans in the hop-
per intake.
» Remove the beans from the bean
hopper intake.
The ground
coffee does
not fall in
the center
of the por-
tafilter.
The spout is not correctly
aligned with the portafilter.
» Align the spout in the center of the
inserted portafilter.