Anviz CX2 - User Manual

CX2
Fingerprint and Card Time Clock
Rev: 3 /2023

Summary

Before Starting

Hardware Safety Instructions

Guidelines for safe operation and handling of the device to prevent injury or damage.

ANVIZ Terms & Policies

Information regarding the terms, rules, and policies for using ANVIZ products and services.

Create CrossChex Cloud Account

Pre-Setting your CrossChex Cloud

Activate your Time Clock

Time Setting

Instructions for configuring the time display format (12-hour or 24-hour) on the time clock.

Network Setup by Cable (LAN)

Guide for connecting the time clock to a network using an Ethernet cable and configuring IP settings.

Wireless Network Setup (WiFi)

Steps for connecting the time clock to a wireless network by selecting an SSID and entering a password.

Cloud Setting

Process for configuring the time clock to connect to the CrossChex Cloud for synchronization.

FAQ

Time Clock Cloud Not Sign In

Troubleshooting steps when the time clock fails to sign in or connect to the CrossChex Cloud.

Time Clock Connect CrossChex Cloud Timeout

Resolving connection timeouts when the time clock attempts to communicate with the CrossChex Cloud.

How to Change the Time Clock Default Password

Instructions on modifying the default administrator password for enhanced security.

Time Clock Installation

Installation Diagram

Visual guide illustrating the process of drilling holes and mounting the device bracket.

Support

Warranty and Disclaimer

Shipping Fees

Return Merchandise Authorization (RMA) Process

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

The ANVIZ CX2 is a fingerprint and card time clock designed for secure workplace and simplified management. It functions as a cloud-based time and attendance management system, allowing users to track attendance, manage schedules, and request time off.

Function Description:

The CX2 is primarily a time and attendance device that uses both fingerprint and RFID card authentication for employee clock-ins and clock-outs. It integrates with the CrossChex Cloud system, a cloud-based platform accessible via any internet browser, enabling remote management of time and attendance data. The device allows for the creation of employee accounts, setting up work schedules, and generating reports. It supports various clock-in/out functions such as "IN," "OUT," "FN" (Function), and "M/s" (Menu/Switch). The device's interface includes a 2.8" TFT screen, a touch keypad for data entry, a fingerprint sensor, and a card reader area. It connects to the internet via either Ethernet cable (LAN) or Wi-Fi, allowing for synchronization with the CrossChex Cloud system for accurate date and time settings. The setup process involves creating a CrossChex Cloud account, configuring basic organizational information, and then connecting the CX2 device to the cloud using a Company ID and Cloud Password. The system also supports administrative roles with default credentials that can be changed for security.

Important Technical Specifications:

• Optimal Working Environment: Indoor use.
• Temperature Range: -10°C to 50°C (14°F to 122°F). Best performance between 15°C to 32°C (59°F to 89.6°F).
• Power Recommendation: DC 12V ~ 1A.
• Display: 2.8" TFT Screen.
• Connectivity: Ethernet (LAN) and Wi-Fi.
• Authentication Methods: Fingerprint sensor and RFID card reader.
• Cloud Integration: CrossChex Cloud system.
• Input: Touch Keypad.
• Ports: DC Power, RJ45, USB Flash Drive Port.
• Included Accessories: RFID Cards (x2), DC 12V Power Adapter, Screws (x4), Mounting Bracket.

Usage Features:

• Easy Setup: The device requires an initial setup with a CrossChex Cloud account. This involves filling in organizational details, including time zone, to ensure accurate time synchronization.
• Multi-language Support: Users can select their preferred language during the initial activation, with options including English, Español, Français, Русский язык, and Português.
• Time Format Selection: The device allows users to choose between 12-Hour and 24-Hour time display formats.
• Network Flexibility: Supports both wired (Ethernet) and wireless (Wi-Fi) network connections. For Wi-Fi, users can select their SSID and enter the password. DHCP is supported for automatic network configuration, or manual IP settings can be applied.
• Cloud Synchronization: Once connected to the cloud, the device synchronizes time and attendance data, making it accessible from anywhere via the CrossChex Cloud platform.
• User Management: Administrators can manage employee information, attendance records, and system settings through the CrossChex Cloud dashboard.
• Security: The system provides default Admin ID and Password, which are recommended to be changed for enhanced security.
• Troubleshooting: The manual provides guidance for common issues such as cloud sign-in failures (incorrect Company ID/Password) and network connection problems (timeout, failed connection, no internet access), offering steps to diagnose and resolve them.
• Admin PIN Code: The device's Admin PIN Code can be changed via the CrossChex Cloud interface, providing an additional layer of security for device access. The PIN is numeric-only, up to 6 digits.

Maintenance Features:

• Cleaning: The screen and panel should be gently wiped with soft materials. Avoid using water or detergent, and do not use oily water or sharp objects, which could stain or damage the display.
• Physical Handling: The device contains fragile parts, so users should avoid dropping, crashing, bending, or heavily pressing on it to prevent damage.
• Power Supply: Use the recommended DC 12V ~ 1A power supply. Extending the power supply cable too long may reduce device effectiveness.
• Software Updates: The CrossChex Cloud system provides periodic newsletters and updates on products, software, and services, which users can opt to receive.
• Warranty and Support: ANVIZ offers a three-year warranty on hardware from the date of shipment. Support resources include the ANVIZ Community (community.anviz.com) for interaction with other users and ANVIZ employees, as well as direct call, text, and email support channels.
• RMA Process: For hardware defects, ANVIZ outlines a Return Merchandise Authorization (RMA) process, requiring users to fill out an online form to obtain an RMA number before sending the product for repair or replacement. Shipping fees are covered by ANVIZ for one-way shipping if a fault is found, but round-trip shipping is borne by the customer if no fault is found.

Anviz CX2 Specifications