Have the customer enter their PIN then
press ENTER.
If the Transaction is approved, this screen is
displayed and the merchant Transaction Record is
printed.
Please check for approval of the Transaction before
completing the refund. If rejected, the terminal
will display an error message outlining the reason.
Check the message in the Terminal Error Messages
section (section 18) and advise the cardholder as
appropriate.
Press ENTER to print a customer copy or CLEAR to
return to the start screen. Hand the customer their
copy of the Transaction Record and their card.
How to Process a Credit Refund Transaction (including Chip Card Refunds)
Perform card security checks then press ENTER.
Scroll through to ANZ EftPOS screen by pressing
ENTER and then select RFND by pressing the CR
soft-function key.
Swipe your multiPOS and EftPOS Merchant Card
(refer to section 3 for more information).
Key in the refund amount then press ENTER.
Verify the amount is correct and accept by
pressing ENTER.
$600.00 KEY PIN
PROCESSING
PLEASE WAIT
APPROVED
CUSTOMER COPY?
ENTER OR CLEAR
ANZ EftPOS
PUR CASH RFND
SWIPE
MERCHANT CARD
TOTAL AMOUNT
$600.00?
REFUND AMOUNT
$600.00?
01/01/2005 12:08
SWIPE OR
INSERT
CARD
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