15.2 Handkey (Manual Entry) Processing
If the terminal cannot read a card when it is swiped, ANZ recommends that you use a
Paper Voucher to process the Transaction, otherwise you can choose to manually key
credit card details using the Pinpad (provided you have approval from ANZ).
NOTE: The risk of handkeying rests with the Merchant. Performing card security checks can minimise
any potential fi nancial loss.
You cannot handkey debit cards for sales Transactions.
When you handkey credit card details, we recommend that you seek a form of
photographic identifi cation eg. A current Driver’s Licence and record the details
including licence number and expiry date. Make an imprint of the credit or debit
card using your Imprinter and record these details on the back of your copy of the
Sales Voucher.
You may only handkey credit card details for Mail/Telephone Order and eCommerce
Processing if authorised by ANZ.
Processing a Handkey Transaction With A Cardholder Present (Credit Cards only)
Perform card security checks then press ENTER.
Select PUR by pressing the CHQ soft function key.
Key in the purchase amount then press ENTER.
Press ENTER. (Cash-out is not available from credit
card accounts).
Verify the amount is correct and accept by
pressing ENTER.
Press the FUNC key to manually key the card
details.
ANZ EftPOS
PUR CASH RFND
01/01/2005 12:08
PURCHASE AMOUNT?
$600.00
SWIPE OR
INSERT
CARD
TOTAL AMOUNT?
$600.00
CASH OUT AMOUNT?
$0.00
SWIPE OR
INSERT CARD
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