Contents
1. Welcome 1
1.1 Merchant Agreement 1
1.2 Important Contact Details 1
1.3 Authorisation 2
1.4 Floor Limits 2
1.5 Change of Business Details 4
2. Cards You Can Accept 5
3. Merchant Cards 6
4. Equipment Maintenance 6
5. Stationary 7
6. Fraud Minimisation 8
7. Errors and Disputes 12
7.1 Typical Causes of Returns and Corrections 12
7.2 Chargebacks 12
8. multiPOS Turbo 13
8.1 Terminal Features 13
8.2 Terminal Keypad 13
8.3 Card Reader 14
8.4 How to Load Printer Paper 15
9. multiPOS Mobile 16
9.1 Terminal Features 16
9.2 Terminal Keypad 16
9.3 Card Reader 17
9.4 How to Load paper 17
9.5 Charge and Communication Points 18
9.6 Sim Card 18
9.7 Safety 19
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