10. Modes of Operation 21
10.1 Start Screen 21
10.2 Security Mode 21
10.3 Training Mode 22
11. Processing a Sale 24
11.1 How to Process a Cheque or Savings Purchase Transaction 24
11.2
How to Process a Credit Purchase Transaction using a
Magnetic Stripe Card 25
11.3
How to Process a Credit Purchase Transaction using a Chip Card 26
12. Processing a Cash Out Only Transaction 29
13. Processing a Refund Transaction 31
14. Electronic Fallback Processing (EFB) 35
15. Manual Transaction Processing 41
15.1 Paper Voucher Processing 41
15.2 Handkey (Manual Entry) Processing 47
16. Mail, Telephone and eCommerce Order Processing 49
16.1 How to Process a Mail Order Transaction 49
16.2 How to Process a Telephone Order Transaction 51
16.3 How to Process a eCommerce Order Transaction 53
17. Optional Features 55
17.1 Tip Transactions 55
17.2 Pre-Authorisation 61
17.3 Customer Preferred Currency 69
18. Terminal Error Messages 73
19. Settlement 76
20. Print Totals 77
21. Reprint the Last Record 81
22. Transaction Detail Report 82
23. Filing and Retention of Transaction Records and Vouchers 103