Manually Processing Cheque or Savings Account Transactions
Use the paper EftPOS Transaction Voucher to manually process debit or credit card
Transactions to cheque or savings accounts. The account selected must be linked to
the card.
• Perform security checks as described in the Fraud Minimisation section of this
guide (section 6)
• Imprint customer’s card on appropriate Transaction Voucher.
Compare the signature on the Voucher with that on the card. If the signatures match,
complete the Transaction. When the Transaction is complete, give the customer their
copy of the Voucher and their card.
Banking Manual Cheque and Savings Account Transactions
To receive value for your Manual Transactions, you must deposit the Bank copies
(white) of the EftPOS Transaction Vouchers with a completed EftPOS Summary Voucher
within three bank business days of the date of the Transactions.
For Purchases
Use an EftPOS Transaction Voucher for
cheque and savings account purchases.
Complete:
• Date and time
• Customer name (if not clearly
imprinted)
• Account type CHQ or SAV
• Amount and description of purchase
• Amount of cash out
• Total amount of Transaction
• Cardholder to sign Voucher.
Seek authorisation for a purchase
Transaction over your Floor Limit from
the appropriate Authorisation Centre eg.
cheque and savings account purchase
Transactions over Floor Limit must be
authorised by ANZ Merchant Services
(please refer to section 1.2).
Record the Authorisation Number on
the Voucher.
For Refunds
Use an EftPOS Refund Voucher for
cheque and savings account refunds.
Complete:
• Date and time
• Customer name (if not clearly
imprinted)
• Account type CHQ or SAV
• Reason for refund
• Date of original purchase
• Total amount of Transaction
• Merchant to sign Voucher.
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