Arris Touchstone DG860 - User Manual

Touchstone
®
DG860
Data Gateway
User’s Guide
Get ready to experience the Internet’s express lane! Whether you’re checking out
streaming media, downloading new software, or checking your email, the Touch-
stone DG860 Data Gateway brings it all to you faster and more reliably with both
wired and wireless connectivity.
The Touchstone Data Gateway provides four Ethernet connections for use as the
hub of your home/office Local Area Network (LAN). The Touchstone Data Gateway
also provides 802.11b/g/n wireless connectivity for enhanced mobility and versa-
tility.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Installing and Connecting Your Data Gateway
Configuring Your Ethernet Connection
Using the Data Gateway
Troubleshooting
Glossary

Summary

Safety and Compliance Information

Safety Requirements

ARRIS Data Gateways comply with requirements for performance, construction, labeling, and information.

Getting Started with Your Data Gateway

Whats in the Box?

Lists the essential items included in the Data Gateway package for setup.

Items You Need for Installation

Lists additional items required for installing the Data Gateway yourself.

Getting Internet Service

Steps to contact the cable company to establish an Internet account and ask questions.

Installation and Location Guide

Installing and Connecting Your Data Gateway

Instructions and prerequisites for installing and connecting the Data Gateway.

Selecting an Installation Location

Factors to consider when choosing an optimal location for the Data Gateway.

Connecting the Data Gateway

Step-by-step instructions for physically connecting the Data Gateway to power and the network.

Configuration and Connectivity Setup

Configuring Your Wireless Connection

Guides on setting up and modifying wireless LAN security settings.

Configuring Your Ethernet Connection

Guide for configuring computer's TCP/IP settings for an Ethernet connection.

TCP;IP Configuration for Windows XP

Detailed steps for configuring TCP/IP settings on Windows XP.

TCP;IP Configuration for Windows 7

Detailed steps for configuring TCP/IP settings on Windows 7.

TCP;IP Configuration for MacOS X

Detailed steps for configuring TCP/IP settings on macOS X.

Troubleshooting and Maintenance

Using the Reset Button

Instructions on using the Reset button to reset the modem or restore factory defaults.

Power Light Issues Diagnosis

Diagnoses issues when the Data Gateway is plugged in but the power light is off.

Internet Connection Troubleshooting

Guide to troubleshoot problems with establishing an Internet connection.

Arris Touchstone DG860 Specifications